Shipping Policy

Shipping Policy

Last updated: July 2026

Aura Eyes proudly ships worldwide.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

Once your order has been shipped, you will receive a confirmation email with your tracking number.

Estimated Delivery Times

Delivery times vary depending on your location and the shipping carrier.

  • United States: 7–15 business days
  • Canada: 7–18 business days
  • Europe: 7–15 business days
  • United Kingdom: 7–15 business days
  • Australia & New Zealand: 8–18 business days
  • Other countries: 10–25 business days

Please note that these are estimated delivery times and may vary during holidays or due to customs processing.

Tracking

All orders include tracking.

Customers will receive a tracking number by email once the order has been shipped.

Customs & Import Duties

International orders may be subject to customs duties, VAT, import taxes, or other local fees.

These charges are determined by your country’s customs authorities and are the customer’s responsibility.

Delays

Occasionally, shipping delays may occur due to customs inspections, weather conditions, transportation issues, or other factors beyond our control.

We appreciate your patience and understanding.

Lost Packages

If your package appears to be lost, please contact us at:

store.auraeye@gmail.com

We will work with the shipping carrier to help resolve the issue.

Contact

For any shipping questions, please contact:

store.auraeye@gmail.com